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Primary Care walk-in service


Attention all patients of Rideau Valley Health Services:
Please note that our telephone options have changed, so please listen carefully.

When you call in to Rideau Valley Health Services, please let the agent know what it is you are requiring – i.e. appointment, asking for paperwork, etc. Please know that if you have a number of items you are requiring, it is best you book an appointment with your physician to discuss them. When you are wishing a prescription refill, please ask your pharmacy to fax our office your request. Please allow a week to 10 days for your prescription renewal to be filled. If you ask the front staff for results, requisitions, or documents, they will send a message to your physician and someone will call you back. Please note that the staff are unable to give out results without a directive from a physician. For privacy reasons, please know that our staff can only give items for pick up to the actual patient the request is for, unless we have written permission on file by the patient to allow others to receive or pick up information.

Thank you from the RVHS team!





News

WALK-IN CLINICS:
For patients registered with a RVHS family physician we offer a walk-in clinic for urgent medical needs. NOTE: This courtesy service is subject to physician availability and patient volume. We no longer offer our Community Walk-In Plus Clinic service.

RVHC is holding diabetes programs Click here for more details...


Diagnostic Imaging hours of operation:
Ultrasound:
Monday - Friday 0800 - 2100 hours
Saturday 0800 - 1500 hours
Sunday Closed
X-ray:
Monday - Thursday 0800 - 2000 hours
Friday 0800 - 1800 hours
Saturday 0800 - 1500 hours
Sunday Closed
Above times are subject to change, including cut-off at the doctor's discretion and availabiltiy

Primary Care hours of operation:
Monday - Thursday 0800 - 2000 hours
Friday 0800 - 1600 hours
Saturday 0830 - 1230 hours
Sunday Closed
NOTE: We are NOT able to perform injections or wart treatments between the following hours:
  • 1130 to 1300 hours
  • 1530 to 1700 hours